Position Summary:

We are seeking a full time Fiber Optic Technician to become an integral part of our team!

Fiber Optic Technician Duties and Responsibilities

You will install, test and trouble shoot SM fiber optic cables in a FTTH network.

 Installation and maintenance of a Fiber Optics FTTH network
 Install, repair and resolve fiber optic systems and ensure that they work properly
 Take care of fiber splicing and rectify fiber optic problem areas
 Splice and Terminate SM fiber
 Perform basic to complex installation, troubleshooting & repair of fiber systems under
minimal supervision
 Access the fiber optic splice enclosure and splice the necessary fibers directly from a bucket truck
 Perform fiber tests: OTDR, power meter/laser source, and scopes.
 Prep, tray, and splice fiber optic cable ranging from single fiber to large counts as well as
perform ring cuts when needed
 Install demarcation enclosures, switches and other telecom equipment
 Fiber optic test and troubleshooting abilities
 Other duties as assigned

Skills and Abilities

 Commit to safe work – there is nothing more important!
 Monitor, communicate and perform corrective actions to fix problems affecting any fiber
or fiber related equipment
 Prep cable, splicing, connectors, installation of fiber optic cabinets
 OSP/ISP splice enclosure manufacturers
 Troubleshoot, diagnose, repair and/or install fiber-based services
 Splice and fiber issues using industry standard equipment
 Terminate, splice, document and test fiber optic cables
Job Experience
Desired:
 Recent Fiber Installation – Pulling/Terminating fiber cabling.
 Fusion splicing/terminations
 FOA Certification is a plus
 General knowledge of OTDR and Light Source and Power Meters
 Familiar with splice drawings and OTDR test sheets and reading traces
 Ability to read splicing matrix and design drawings
 Cable prep/single and mass fusion splicing and termination abilities
 Fiber optic test and troubleshooting abilities
Required:
 Good motor vehicle driving record
 Excellent writing and oral communication skills
 Ability to interact with customers, vendors, contractors and other required personnel
 The individual must comply with departmental and corporate internal controls and all
internal controls processes
 The individual must possess and employ the highest ethical and business standards and
always conduct himself/herself with the greatest degree of professional integrity
Experience:
 Fiber Optic: 2 years (Preferred)

The Inside Sales person will focus on customer acquisition. This position involves cold calling new potential clients, client business referrals, or web leads. Provide prospective customers/clients with all services offered, and additional presentations as needed. Work with client to create solutions for their needs and consult through the sales process. Must be energetic, well-spoken, and eager to close sales and increase revenue.

• Cold calling; making multiple outbound calls to potential clients
• Understanding client needs and offering solutions and support
• Researching potential leads from business directories, web searches, or digital resources
• Qualifying leads from digital campaigns, conferences, references, tradeshows, etc.
• Creating and maintaining a list/database of prospect clients
• Presenting and delivering information to potential clients
• Answering potential client questions and follow-up call questions
• Working with sales team when closing sale
• Tracking weekly, monthly, and quarterly performance and sales metrics
• Building pipelines with channel partners and team members to close sales
• Maintaining database (Salesforce, CRM, Excel, etc.) of prospective client information
• Closing sales and working with client through closing process

• Comfortable making cold calls and talking to new people all day
• Excellent verbal and written communication skills; the ability to call, connect and interact with potential customers
• Persuasive and goal-oriented
• Possesses an energetic, outgoing, and friendly demeanor
• Eager to expand company with new sales, clients, and territories
• Self-motivated and self-directed
• Able to multitask, prioritize, and manage time efficiently
• In-depth understanding of company services and its position in the industry
• High school degree or equivalent
• Tenacity to handle rejection and continue on with a positive attitude when reaching next potential client
• Knowledge of sales process from initiation to close
• Ability to work independently or as an active member of a team
• Previous experience in outbound call center, inside sales experience, or related sales experience preferred
• Strong computer skills, including Microsoft Office Suite (Word, PowerPoint, Outlook, and Excel) and CRM/Salesforce experience preferred