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Terms of Service

These terms and conditions (“Terms”) govern your access to and use of merchtel.com (“the Website”), owned and operated by Merchtel, Inc., Merchtel Interop International, S.A., and dba Merchtel (collectively referred to as “Merchtel”). By accessing or using the Website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you should not access or use the Website.

  1. Acceptance of Terms By accessing or using the Website, you affirm that you are at least 18 years old and have read, understood, and agreed to these Terms. If you are accessing or using the Website on behalf of a company or organization, you represent and warrant that you have the authority to bind such entity to these Terms.

  2. User Obligations a. Registration: In order to access certain features or areas of the Website, you may be required to create an account. You agree to provide accurate, complete, and current information during the registration process. You are solely responsible for maintaining the confidentiality of your account credentials and for any activity that occurs under your account.

b. Prohibited Conduct: You agree not to engage in any of the following prohibited activities:

  • Violating any applicable laws, regulations, or third-party rights.
  • Interfering with or disrupting the Website or its associated networks and servers.
  • Engaging in any fraudulent, abusive, or illegal activities.
  • Impersonating any person or entity or falsely stating or otherwise misrepresenting your affiliation with a person or entity.
  1. Intellectual Property a. Ownership: The Website and its content, including but not limited to text, graphics, logos, images, audio/video clips, software, and trademarks, are owned by Merchtel or its licensors and are protected by intellectual property laws. You may not modify, reproduce, distribute, or create derivative works based on any part of the Website without prior written permission from Merchtel.

b. User Content: By submitting any content to the Website, you grant Merchtel a worldwide, non-exclusive, royalty-free, transferable license to use, modify, reproduce, distribute, display, and publish that content on or in connection with the Website.

  1. Disclaimer of Warranties The Website is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied. Merchtel does not guarantee that the Website will be uninterrupted, error-free, or free of viruses or other harmful components. You use the Website at your own risk.

  2. Limitation of Liability To the maximum extent permitted by applicable law, Merchtel and its directors, officers, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Website or any content or services provided through the Website.

  3. Modifications to the Terms Merchtel reserves the right to modify these Terms at any time without prior notice. Changes to the Terms will be effective immediately upon posting. Your continued use of the Website after the posting of any modifications constitutes your acceptance of the modified Terms.

  4. Governing Law and Jurisdiction These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction]. Any legal suit, action, or proceeding arising out of or related to these Terms or the Website shall be instituted exclusively in the federal or state courts located within the United States of America.

Privacy Policy

This Privacy Policy governs the manner in which Merchtel, Inc., Merchtel Interop International, S.A., and dba Merchtel (collectively referred to as “Merchtel,” “we,” “us,” or “our”) collects, uses, maintains, and discloses information collected from users (referred to as “you” or “your”) of mechtel.com (“the Website”). This Privacy Policy applies to the Website and all products and services offered by Merchtel.

  1. Information We Collect a. Personal Identification Information: We may collect personal identification information from you in various ways, including but not limited to when you visit our Website, register on the Website, place an order, subscribe to our newsletter, fill out a form, or interact with other activities, services, features, or resources we make available on our Website. The personal identification information we collect may include your name, email address, mailing address, phone number, and other relevant details.

b. Non-personal Identification Information: We may collect non-personal identification information about you whenever you interact with our Website. This may include the browser name, the type of computer or device you use, technical information about your means of connection to our Website (such as the operating system, internet service provider utilized, and other similar information), and other similar information.

  1. How We Use Collected Information a. Personal Identification Information: We collect and use your personal identification information for the following purposes:
    • To improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently.
    • To personalize user experience: We may use information in the aggregate to understand how our users as a group use the services and resources provided on our Website.
    • To process payments: We may use the information you provide about yourself when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
    • To send periodic emails: We may use the email address to send you information and updates pertaining to your order. It may also be used to respond to your inquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

b. Non-personal Identification Information: We may use non-personal identification information for internal purposes, such as analyzing trends, administering the Website, improving the user experience, and gathering demographic information for aggregate use.

  1. How We Protect Your Information We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Website.

  2. Sharing Your Personal Information We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

  3. Third-Party Websites You may find advertising or other content on our Website that links to the websites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these websites and are not responsible for the practices employed by websites linked to or from our Website. Browsing and interaction on any other website, including websites which have a link to our Website, is subject to that website’s own terms and policies.

  4. Changes to This Privacy Policy Merchtel has the discretion to update this Privacy Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically and become aware of modifications.

  5. Your Acceptance of These Terms By using this Website, you signify your acceptance of this Privacy Policy. If you do not agree to this Privacy Policy, please do not use our Website. Your continued use of the Website following the posting of changes to this Privacy Policy will be deemed your acceptance of those changes.

  6. Contacting Us If you have any questions about this Privacy Policy, the practices of this Website, or your dealings with this Website, please contact us at support@merchtel.com.

Please note that this is a general template for a privacy policy and may need to be customized to fit your specific website and applicable laws. It is always recommended to consult with a legal professional to ensure compliance with privacy regulations in your jurisdiction and tailor the privacy policy to your unique requirements.

Date of last update: 8/1/2023

Merchtel is an information, communications and technology service provider. We serve our customers by providing outstanding customer service coupled with expertise and experience across multiple domains.

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Oregon 205609 • Washington MERCHI*778M8

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Copyright 21st Century. All rights reserved. Logo, name, and cloud symbol are registered trademarks of Merchtel, Inc., Merchtel Interop International, S.A. dba Merchtel.
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